FAQ'S

What payment options do you accept

We accept mastercard, visa, maestro, paypal, afterpay.

Do you offer returns?

We offer home try on for full priced items, where the customer can purchase their order, have it shipped for free to try in the comfort of their own home, then if it doesn't suit they can post back within 10 days to us for a full refund.

Do you do custom polarized lens?

Yes, we offer a choice of Bronze, Green or Grey Polarized lens on each frame.
Please note: Custom Lens require an additional 7 day turnaround, as they are sent to our Sydney Lens Lab to be updated.

Do you sell gift cards?

yes, we offer gift cards in multiples of $50, for a custom amount, please email customercare@epokhe.co

Where do you fulfill orders from?

All orders are shipped from Epokhe HQ in Byron Bay, Australia.

Do i have to pay taxes and duties?

All international customers who have paid for the cost of shipping in their order process will not have to pay extra duty and charges or import taxes upon delivery. The duty charges and import taxes have been calculated by EPØKHE and have been included in the shipping cost paid.

Where do you fulfill orders from?

All orders are shipped from Epokhe HQ in Byron Bay, Australia.

Can i cancel my order?

You can cancel your order, as long as it hasn't yet been shipped. Please email us ASAP if you wish to cancel at customercare@epokhe.co

I didn't receive a confirmation email or tracking number. How do i obtain?

You should recieve an order confirmation once you have placed your order, then a shipping confirmation email with tracking once your order has been shipped. If you don't recieve either of these, please email us at customercare@epokhe.co

What countries do you ship to?

We ship worldwide

Understanding Frame Measurements

51 [] 21 145

Lens Width [] Bridge Width Temple Length

This information describes the size of your glasses. The first two digits are the lens width. The second two digits are the bridge width and the third three digits are the temple or side length. All measurements are given in millimeters.

The table of frame measurements below can help you choose an EPØKHE style with confidence by comparing these measurement with your current eyewear.

STYLE NAME	FRAME MATERIAL	LENS CURVE	FRAME MEASUREMENTS	FRAME WIDTH	FRAME HEIGHT
ANTEKA	acetate	B – 6	51 □ 21 145	139.6	50.5
ANTEKA S2-18	acetate	B – 4	51 □ 21 148	142.5	51.2
ANTEKA 2.0	acetate	B – 6	51 □ 21 145	139.6	50.5
ANTEKA 2.0 S2-18	acetate	B – 4	51 □ 21 148	142	51.2
AUSTYN	metal combo	B – 2	51 □ 20 145	145	44
BORIS	acetate	B – 6	53 □ 21 145	142	52.4
CANDY	acetate	B – 6	51 □ 18 140	140	48.2
DARKO	acetate	B – 4	52 □ 22 148	148	49.5
DENZ	metal	B - 2.5	51 □ 21 145	137.4	43.8
DUSAN	acetate	B – 6	48 □ 23 145	138	46
DYLAN	acetate	B – 4	49 □ 24 145	142	51.2
DYLAN ZERO	acetate	B – 0	49 □ 22 145	142	51.2
ENO	acetate	B – 4	53 □ 17 148	146	44.2
IMOGENE	acetate	B – 6	51 □ 19 142	149	53
ISAY	acetate	B – 6	48 □ 22 145	141	47.2
KINO	acetate	B – 4,5	50 □ 21 145	147	50
KLARA	acetate	B – 6	53 □ 11 145	139.9	43.7
KOFE	acetate	B – 4	51 □ 21 145	147	50
KUPIT	acetate	B – 4	51 □ 20 148	?	50
KOZARA	metal combo	B – 6	49 □ 23 140	135	52
LEV	metal	B – 2	61 □ 11 150	148	66
MACHINA	Acetate	B – 2	54 □ 17 145	132.5	36
NAZAR	metal combo	B – 6	49 □ 22 145	138	49
NETO	metal combo	B – 2	51 □ 19 148	141	47
NON	acetate	B – 4	51 □ 20 148	143	48.5
NOPA	acetate	B – 6	55 □ 18 145	144	53.4
NOTOMY	metal	B – 4	55 □ 17 115	142	47.9
ODIN	acetate	B – 4,5	51 □ 18 145	140.7	48
OHA	acetate	B – 6	52 □ 24 145	145	58
OLLO	acetate	B – 2	46 □ 25 143	143	53.8
OSTRA	acetate	B – 6	47 □ 20 145	132	46
POEZD	metal combo	B – 6	48 □ 22 140	132.5	47
POKA	acetate	B – 6	54 □ 16 148	146	40.8
RENACA	acetate	B – 6	55 □ 19 145	144	54.5
UZI	acetate	B – 2	50 □ 21 138	140	40.5
VALENTINE	acetate	B - 2	52 □ 21 150	144.5	50.2
WILSON	acetate	B - 2	51 □ 21 148	142	45
XOA	metal	B – 8	51 □ 18 110-160	133.7	52.3
ZAYA	acetate	B – 2	56 □ 19 148	146	51.8

What payment options do you accept

Do you offer returns?

Do you do custom polarized lens?

Do you sell gift cards?

Where do you fulfill orders from?

Do i have to pay taxes and duties?

Where do you fulfill orders from?

Can i cancel my order?

I didn't receive a confirmation email or tracking number. How do i obtain?

What countries do you ship to?

SELECT YOUR REGION

SELECT YOUR REGION

Understanding Frame Measurements

STYLE NAME

FRAME MATERIAL

LENS CURVE

FRAME MEASUREMENTS

FRAME WIDTH

FRAME HEIGHT

ANTEKA

ANTEKA S2-18

ANTEKA 2.0

ANTEKA 2.0 S2-18

AUSTYN

BORIS

CANDY

DARKO

DENZ

DUSAN

DYLAN

DYLAN ZERO

ENO

IMOGENE

ISAY

KINO

KLARA

KOFE

KUPIT

KOZARA

LEV

MACHINA

NAZAR

NETO

NON

NOPA

NOTOMY

ODIN

OHA

OLLO

OSTRA

POEZD

POKA

RENACA

UZI

VALENTINE

WILSON

XOA

ZAYA